Are you also encountering QuickBooks Update Error 15240 and don’t know how to fix it? If yes, then your online search for a solution ends here. As it is clear from its name, it appears on your screen when you try to update your QuickBooks Software. In this blog, we have provided a complete guide that will help you in fixing the issue.

What Are The Flaws Behind QuickBooks Update Error 15240?

Before going further with the troubleshooting, you first have to understand why the QuickBooks error code 15240 appears on your screen.

  • You might not be using the newest version of QuickBooks Desktop.
  • If there are corrupted Windows or Registry files.
  • In case you have logged in as a Windows administrator, or you might be logged in to the program as an Admin.
  • You might have installed a damaged QuickBooks update.
  • If the download specified download link is incorrect or invalid.
  • The presence of a third-party app can also evoke the error 15240 in QuickBooks.
  • The last installed QuickBooks update was corrupted.
  • An unstable internet connection can also lead to such errors.
  • Improper Data and time settings might evoke update error 15240.
  • If you are using the QuickBooks Desktop app in a multi-user environment.
  • Any particular program might accidentally have deleted some important QuickBooks Files.

How To Recognize QuickBooks Update Error 15240?

Now, if you are confused about the identification of the QuickBooks Update Error code 15240. Simply check the set of instructions given below and match it with your System:

  • You are not able to download the latest version of QuickBooks Desktop.
  • It might be difficult to work on Payroll.
  • Moreover, it will be difficult for you to update the Payroll.

  • Your System becomes slow and sluggish.

  • The keyboard and mouse stop responding to your command.
  • Your System starts freezing or crashing frequently.
  • The QuickBooks error message will pop on your screen:

     a) “Internet connection error: unknown error”.

     b) "File Exists: The file you specified cannot be opened. Make sure that it is not being used by another program".

What Are The Points You Must Consider If You Receive Error 15240 In QuickBooks?

If you are facing error 15240 in QuickBooks, then check a few facts before going for the troubleshoots:

  • Make sure that your system is showing the correct Date and Time at the bottom left corner of the screen.
  • Disable all the Firewall and security software present in your System.
  • Verify if you have downloaded the latest QuickBooks Desktop Updates.
  • Apart from that, on your System, ensure to log in with a user account that has the admin rights to install the app.

How To Fix QuickBooks Update Error 15240?

After collecting ample information about QuickBooks Error Code 15240, let’s move ahead to the troubleshooting solution to fix the error.

First Method: Permit the QuickBooks Installation Folder.

Make sure that the QuickBooks installation folder has enough permission.

  1. Shut down the QuickBooks Desktop app.
  2. Thereafter, launch the Windows File Manager and head to the C:\Program Files\ folder.
  3.  Next, you have to right-click on the Intuit folder and select Properties.
  4. Select the Advanced tab, and verify if the User Group is set to be the Owner.
  5. Moving ahead, click on the Advanced Security Settings section.
  6. Thereon, tap the Change Left to the Owner option.
  7. Next, in the Enter, the Object Name to Select option, enter the names of the Users and hit the Check Names tab.
  8. Now, tap on ok and then checkmark the Replace owner on sub containers and objects option.
  9. Select Apply and hit ok.
  10. Now, in the permission section, select the Users button, and choose Full Control.
  11. Lastly, select Apply and tap on Ok.

After giving proper permissions to the QuickBooks installation folder, try again to download and install the update. In case the error is still consistent, follow the same steps from the above instructions till step 5 for the given folders.

  • C : \Users\ Your User Name\ AppData\ Local\ Intuit
  • 64-bit users C :\ Program Files (x86)\ Common Files \Intuit
  • C :\Program Files \Common Files\ Intuit
  • C :\ ProgramData\ Intuit

Second Method: Give Permission to the QuickBooks Executable Files to Check the Windows Firewall.

There might be chances that the Firewall present in your system creates an obstacle for QuickBooks in making any modification. In such an instance, you have to re-configure the settings and make QuickBooks an exception manually. To do so

  1. Firstly, open your System, and launch the Firewall.
  2. Thereon, move to Settings and look for qbw32.exe or qbupdate.exe processes in the given program that are restricted by the Firewall.

  3. If you find these, remove the restrictions.

  4. Note: Apart from these, ensure that Port 80 and 443 are also not blocked.

Third Method: Modify the Internet Explorer’s Security Settings

If the above method is not helpful for you, you can also make changes in the Security Settings of your Internet Explorer and try to fix the error.

  1. Launch the Internet Explorer in your System, and select the Tools tab.

  2. Thereon, move to the Advanced tab.

  3. In the Security menu, you have to check-mark the box next to Use SSL 3.0 and Use SSL 2.0.

  4. Lastly, hit on the Apply button and tap on Ok.

Fourth Method: Verify the System Date and Time Settings

In case there is some problem with the Date and Time of your System, it might lead to QuickBooks Update error code 15240. Thus in such situations, you must have to check the date and time and make changes if needed.

  1. At the beginning of the process, click on the Time Display on your System.
  2. Next, choose the Change date and time settings option.
  3. Look for the Correct Date and Time.
  4. Lastly, select the Apply and Ok buttons.

Conclusive Note!

By following the above steps, your QuickBooks Update Error 15240 will definitely be resolved. But if this will not help you in getting rid of this error, you need professional assistance. The expert will try to assist you in the shortest time possible.